Privacy Policy

LinkDaddy Outreach ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B sales automation platform and digital workforce services.

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

Personal Information You Provide

• Account Information: Name, email address, company name, phone number
• Billing Information: Payment card details (processed securely via Stripe), billing address
• Business Data: Lead lists, campaign content, email templates, conversation history
• Communication Data: Support tickets, feedback, survey responses

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system
• Cookies & Tracking: Session cookies, analytics cookies (Google Analytics)

Information from Third Parties

• Business Intelligence: Public business data from Outscraper (Google Maps)
• Email Verification: Email validation data from VoilaNorbert, Mails.so
• Payment Processing: Transaction data from Stripe

• Service Delivery: Provision digital staff, execute email campaigns, manage lead databases
• Account Management: Process payments, send billing statements, manage subscriptions
• Platform Improvement: Analyze usage patterns, optimize AI models, improve deliverability
• Communication: Send service updates, security alerts, marketing communications (opt-out available)
• Legal Compliance: Respond to legal requests, prevent fraud, enforce Terms of Service

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data retained while account is active
• Canceled Accounts: Data retained for 90 days after cancellation (for reactivation)
• Billing Records: Retained for 7 years (tax compliance)
• Marketing Data: Retained until you unsubscribe or request deletion

We do not sell your personal information. We may share data with:

• Service Providers: SendGrid (email delivery), AWS SES, Mailgun, Stripe (payments), Cloudflare (DNS)
• Business Intelligence: Outscraper (lead scraping), VoilaNorbert (email finding), Mails.so (verification)
• Analytics: Google Analytics (anonymized usage data)
• Legal Authorities: When required by law or to protect our rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, contact us at [email protected]

We implement industry-standard security measures to protect your data:

• Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
• Access Controls: Role-based access, multi-factor authentication
• Infrastructure: Hosted on Manus Cloud with SOC 2 compliance
• Monitoring: 24/7 security monitoring and incident response

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) approved by the European Commission.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.