CCPA Compliance

Last Updated: February 16, 2026

California Consumer Privacy Act (CCPA)

LinkDaddy Outreach complies with the California Consumer Privacy Act (CCPA) and its amendments under the California Privacy Rights Act (CPRA). This policy outlines the rights of California residents and how we handle personal information.

1. Categories of Personal Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, IP address, device ID
  • Commercial Information: Purchase history, payment method, billing address
  • Internet Activity: Browsing history, search history, interaction with our platform
  • Geolocation Data: Approximate location based on IP address
  • Professional Information: Company name, job title, industry

2. Sources of Personal Information

We collect personal information from:

  • Directly from you (account registration, form submissions)
  • Automatically through cookies and tracking technologies
  • Third-party data providers (email verification services)
  • Public records and databases

3. Business Purposes for Collecting Personal Information

We use personal information for:

  • Providing and improving our email outreach services
  • Processing payments and fulfilling transactions
  • Customer support and communication
  • Security, fraud prevention, and legal compliance
  • Analytics and performance monitoring
  • Marketing and promotional communications (with consent)

4. Categories of Third Parties We Share With

We may share personal information with:

  • Service Providers: Email service providers (Postmark, SendGrid, Mailgun, Brevo, Mailforge, ElasticEmail, SMTP2GO)
  • Payment Processors: Stripe
  • Cloud Infrastructure: Manus
  • Analytics Providers: Umami
  • Legal Authorities: When required by law or to protect our rights

5. Sale of Personal Information

We do not sell your personal information. We have not sold personal information in the past 12 months and do not have actual knowledge of selling personal information of minors under 16 years of age.

6. Your Rights Under CCPA

California residents have the following rights:

  • Right to Know: Request disclosure of personal information we have collected about you in the past 12 months
  • Right to Delete: Request deletion of your personal information (subject to certain exceptions)
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt-out of the sale or sharing of your personal information (not applicable as we do not sell data)
  • Right to Limit Use of Sensitive Personal Information: Limit our use of sensitive personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

7. How to Exercise Your Rights

To exercise your CCPA rights, you may:

  • Submit a Request: Email [email protected] with "CCPA Request" in the subject line
  • Verification: We will verify your identity by requesting matching information (email address, account details)
  • Authorized Agent: You may designate an authorized agent to make requests on your behalf
  • Response Time: We will respond within 45 days (extendable by 45 days if necessary)

8. Verification Process

To protect your privacy, we will verify your identity before processing your request. We may ask you to:

  • Provide your email address and account information
  • Confirm recent account activity
  • Provide government-issued ID (for deletion requests)

9. Retention Periods

We retain personal information for:

  • Account Data: Duration of your account plus 7 years for legal compliance
  • Transaction Records: 7 years for tax and accounting purposes
  • Marketing Data: Until you opt-out or request deletion
  • Usage Logs: 90 days

10. Sensitive Personal Information

We do not collect or process sensitive personal information as defined by CCPA (e.g., Social Security numbers, precise geolocation, racial or ethnic origin, religious beliefs, genetic data, biometric data for identification, health information, or sexual orientation).

11. Automated Decision-Making

We use automated systems to analyze email engagement metrics (open rates, click rates) to optimize campaign performance. These automated decisions do not have legal or similarly significant effects on you.

12. Data Security

We implement reasonable security measures to protect your personal information:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Multi-factor authentication (MFA)
  • Regular security audits and penetration testing
  • Access controls and role-based permissions

13. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it promptly.

14. Updates to This Policy

We may update this CCPA policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform at least 30 days before the changes take effect.

15. Contact Information

For questions about this CCPA policy or to exercise your rights, please contact:

  • Privacy Team: [email protected]
  • Mailing Address: LinkDaddy®, Miami, FL, USA
  • Phone: Available upon request for verified California residents

16. Notice of Financial Incentive

We do not offer financial incentives or price differences in exchange for the collection, retention, or sale of personal information.